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Responsive Repairs & Maintenance (Including Voids)

Mossvale provided a Responsive Repairs and Maintenance Service to G F Tomlinson’s Housing Division, together with void repairs for Guinness Northern Counties Housing Association in Redditch and Coventry.

The scope of works involved but were not limited to:

  • Electrical Test and Inspect
  • Electrical Repairs and Re-wires
  • Structural Improvements
  • PVCu Windows / Secure by Design Doors
  • Lock changes
  • Kitchen & Bathrooms
  • Fascia, Soffit and Rainwater Goods
  • Cladding / External Render
  • Increased sound insulation
  • External Painting and Communal Decoration
  • Ground works and Environmental 

As all works were carried out in a live environment (voids excluded) constant communication was essential with the resident, to ensure they were happy with the services that Mossvale provided.






Guinness Northern Counties Housing Association via G F Tomlinson Birmingham Ltd



Redditch & Coventry





Start Date

March 2011


Finish Date

June 2013

Customer Feedback

“As with all responsive repairs and maintenance contracts, a swift response with qualified tradesmen is essential.  Mossvale provided a prompt, quality service at all times and their operatives were always receptive to the residents’ needs, no matter what the hour.  I would highly recommend them for the delivery of multi-discipline trade contracts.” 

Peter Chester, Contracts Manager, G F Tomlinson’s Housing Division.