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Insurance Work

Having the sufficient technical resource available to immediately respond to any insurance event, has led to Mossvale becoming the Contractor of Choice' for many National Insurance Companies.

The majority of insurance call outs are to deal with structural repairs, drainage repairs, internal making good and decoration, water or fire damage repairs including electrical and plumbing installations.  However Mossvale have the ability to respond to any call-out due to the depth of resource we have in our team of multi-skilled tradesmen.

Due to the sheer nature of the works our Emergency Call Out Team are selected based on their technical expertise, location and ability to instantly build a relationship with the homeowner. 

No matter what time of the day or night, our operatives will ensure that the homeowner knows that their 'call out' is being responded to by a reputable company and that we will not leave until they are happy with the emergency fix / repair and the overall service received.

Our Customer Service Team follow up all events to ensure the homeowner is happy thus ensuring Mossvale continue to maintain their Customer Satisfaction KPI's of 96%.